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      Lead Internal/HR Communication | CLA (CAO)

      bij ING Bank

      Are you available and an experienced communications team lead? Are you a cooperative foreman/woman and have experience with CLA? Keep on reading and get in touch. 

      For ING, we are looking for a Lead Internal / HR Communications. You are responsible for managing a team of communications experts (5) and content manager (1), and for realising internal communication projects. The team is responsible for HR communications to all ING employees and managers in the Netherlands.


      Lead Internal/HR Communication | CLA (CAO)

      bij ING Bank

      a0wTe000001IUgbIAG



      Maxime Kasius
      Engels

      Are you available and an experienced communications team lead? Are you a cooperative foreman/woman and have experience with CLA? Keep on reading and get in touch. 

      For ING, we are looking for a Lead Internal / HR Communications. You are responsible for managing a team of communications experts (5) and content manager (1), and for realising internal communication projects. The team is responsible for HR communications to all ING employees and managers in the Netherlands.


      About

      The biggest challenge in this role will be the upcoming CLA. Negotiations will start in September and the preparation and communication about this process will take up a lot of time and effort of both the Expert Lead and (at least) one of the communications managers. The preparations have started months ago, so you will get on a moving train. You work independently, manage stakeholders and thrive on tight deadlines and juggling numerous responsibilities at the same time.

      In addition to the CLA, you coach your team, create an environment in which your team members feel safe and can flourish. Furthermore, you are responsible for the order of business and prioritising within the team, for measuring and analysing the effects of communications and for continuously implementing improvements based on lessons learned.

      HR Communication is part of People Services, therefore the Expert Lead reports to the Head of People Services NL. The working language is Dutch, but high level English is a must as you will communicate with international stakeholders and will have to deliver in English too.

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      Stakeholdermanagement

      Writing skills

      Helicopter view

      Organizationally sensitive

      You:

      + are a versatile communications professional with a passion for thinking and acting and a proven track record. 

      + viewed by others as a true expert, you are valued for your drive and clear communication advice. 

      + have a creative and analytical mind to improve our HR-related communications.

      + are able to convince others – even when faced with resistance – on the basis of substance and personality. 

      + coaching colleagues and creating the conditions necessary to achieve the desired results with your team energises you.

      + have a decisive, persuasive and in control.

      + have a helicopter view.

      You get

      You've got

      Level of education: higher vocational or university level in Communications or Marketing
      At least 7-10 years of experience with internal communications, change communications and preferably process communications in an (international) organisation with a wide array of stakeholders
      Excellent stakeholder management skills, as HR ING is a complex and challenging environment. Advisory skills at board level. Experience with CLA negotiations is a plus!
      Experience as a manager/coach of communications and other professionals
      Excellent language skills in Dutch (native) and English, with excellent editorial skills

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      [Team] FIX

      Malou de Boer

      FIXER

      [Team] CREATE

      Finn Karels

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      Annick van der Weijde

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      Willemijn Roodbol

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      Silke Hopman

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      Olivier van Gelderen

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      Guus van der Meer

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      Hanyeh Mehdizadeh

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      Jeroen van de Water

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      Maaike Oude Geerdink

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      Britt Strooker

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      Jesse

      CREATOR / (motion graphic) design

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